伴随着全球性的“信息技术革命”和知识经济的到来,人类社会正经历前所未有的重大变革。其中一个显著的方面是知识管理革命的出现。每一种组织管理模式与理论都与其特定的社会历史发展阶段相适应。在工业大机器时代,所要求的是等级制或科层制的组织管理形式。这一模式强调要有明确的专业分工和金字塔式的权力结构。它所追求的是组织规模性和集中化。然而,自20世纪90年代以来,与知识时代相适应的新型组织已经出现,这种新型组织所追求的是灵活性和应变性,网络组织结构正在取代传统的等级组织结构。新型的组织要求新的管理思想与方式,人们把知识管理的出现看作是管理领域的新革命。 一、知识管理:管理新概念 With the global “information technology revolution” and the advent of a knowledge-based economy, human society is undergoing unprecedented major changes. One notable aspect of this is the emergence of a knowledge management revolution. Each organization management model and theory are compatible with its specific stage of social and historical development. In the era of industrial large machines, what is demanded is the hierarchical or bureaucratic form of organization and management. This model emphasizes the need for a clear division of labor and a pyramid-style power structure. It pursues the scale and centralization of the organization. However, since the 1990s, new organizations adapted to the era of knowledge have emerged. The pursuit of such a new organization is flexibility and adaptability. The network organization structure is replacing the traditional hierarchical organization structure. New organizations require new management ideas and methods. People regard the emergence of knowledge management as a new revolution in management. First, knowledge management: management of new concepts