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为加快服务信息传递,实施信息资源共享,提高服务工作的整体水平,潍柴在行业内率先建立启用了售后服务信息管理系统,构筑起快捷高效的服务信息管理平台。记者在市场部客户服务中心看到,工作人员正通过网络系统查看服务信息情况,只要用鼠标一点潍柴售后服务管理系统,全国各办事处
In order to speed up the delivery of service information, implement the sharing of information resources and improve the overall level of service work, Weichai is the first one in the industry to establish an information service system that enables after-sales service and build a fast and efficient service information management platform. Reporters in the marketing department customer service center to see the staff member is viewing the service information through the network system, as long as a little Weichai mouse after-sales service management system, the country offices