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红河供电局担负着红河州13个市(县)的供电任务,拥有客户30.33万户。一直以来,该局党政协力,齐抓共管,全力抓好服务文化建设,实现了全局干部员工服务价值认同、确保了客户满意度持续提升,树立了较好的企业品牌形象。组织保障护航服务文化建设红河局把服务文化建设作为“一把手”工程,制定了《服务文化建设工作方案及推进计划》,从客户全方位服务建设、服务文化的传播、服务文化的宣传等方面制定了具体的工作计划与任务,明确了责任部门与完成时间。成立了以局长为组长的客
Honghe Power Supply Bureau is responsible for Honghe Prefecture 13 cities (counties) power supply tasks, with 303,300 customers. All along, the party and government departments work together, make concerted efforts to fully grasp the service culture, to achieve the identity of the overall value of cadres and staff services to ensure that customer satisfaction continued to improve, and establish a better corporate brand image. Organizing and Ensuring the Cultural Construction of Escort Service Honghe Bureau regards the service culture construction as the “top leader” project and formulated the “Work Plan and Promotion Plan for Service Culture Construction”. From the customer’s all-round service construction, service culture dissemination and service culture promotion Specific aspects of the work plan and tasks developed, the responsibility department and the completion of the time. The establishment of the Secretary for the head of the guests