说话与倾听是现代人际交往中最基本的单元。说话乃有言而发、有感而生,对一般的人来说较易做到,而执着于倾听就比较难了。所以,许多欧美学者在20世纪30年代就开始了对“倾听”的研究,并在本世纪中叶构建了颇具影响力的《倾听学》,其很多原则后来被《公共关系学》所借鉴,成为迄今人际交往必须遵循的倾听性原则。 学会倾听,无疑是一种修养,更是一种美德！ 常言道:“会说话的人想着说,不会说话的人抢着说”。一个“想着说”和一个“抢着说”形成了鲜明的对比。“想着说”的“想”,绝不是无根据的空想、乱想,而是有的放矢的周密的想,是在倾听对方说话和感悟到对方 Speaking and listening are the most basic units in modern interpersonal communication. Speaks are made with words and feelings, give birth to the feelings of the average person is easier to do, and dedicated to listen to more difficult. Therefore, many European and American scholars started their study of “listening” in the 1930s and built influential “listening studies” by the middle of this century. Many of their principles were later used by “public relations studies” to become To date, the principle of listening must follow. Learn to listen, no doubt is a kind of self-cultivation, but also a virtue! As the saying goes: “The talking person thinks about it, the non-talking person rushes to say.” A “thinking about” and a “rushing to say” in stark contrast. The “thinking” “thinking” is by no means an ungrounded imagination or chaos, but rather well-intentioned and thought-provoking thinking, which is about listening to each other and realizing each other