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本项目对北京市卫生系统内23家医院的职工,进行医院文化认知程度的调研,并对调研统计结果进行了系统的总结和分析。研究提示首都医院文化建设的重要性得到了大部分医院的高度认同,各医院在文化建设方面进行了有益的探索,取得了长足的发展,但是也存在着诸多问题。文章从理念、制度、行为和环境四个角度,阐述了北京市医院文化建设存在的问题。针对存在的问题给出了相应的意见及建议,如加强宣传教育、完善运行机制、改善医院环境、强化服务意识和加大考核力度等,不断强化医务人员的人文精神,为患者提供严谨、科学、真诚的医疗服务。
This project investigates the hospital’s cultural awareness of workers in 23 hospitals in the health system in Beijing and systematically summarizes and analyzes the survey results. The research suggests that the importance of cultural construction in Capital Hospital has been highly recognized by most hospitals. Various hospitals have made useful explorations in cultural construction and made great strides, but there are still many problems. This article elaborates the existing problems in the culture construction of hospital in Beijing from four aspects of concept, system, behavior and environment. In response to the existing problems, some suggestions and suggestions are given, such as strengthening publicity and education, improving operational mechanism, improving the hospital environment, strengthening service awareness and increasing assessment efforts, so as to continuously strengthen the humane spirit of medical personnel and provide patients with rigorous and scientific , Sincere medical service.