民政信访工作是展示民政工作的窗口 ,是体察民情的重要渠道 ,是接受群众监督的重要途径 ,是向群众宣传、解释民政政策法规的重要阵地 ,是政府联系人民群众的桥梁 ,是领导决策的重要信息渠道。结合近年来的工作实践 ,笔者认为做好民政信访工作 ,关键是要做到“五抓一加强”。一 It is an important channel for accepting the supervision of the masses and an important front for propagandizing and explaining the laws and regulations on the policies of the people’s government. It is also a bridge between the government and the masses of the people and a leader in making decisions. Important information channels. Combining the work practice in recent years, I believe that to do a good job in petitioners and civil affairs, the key is to achieve “five grasping one to strengthen.” one