如何适应市场的不断变化，满足客户日益强烈的个性化需要，真正了解客户，提供更具个性化的产品，不仅是ＩＴ厂商需要解决的问题，也是其它处于激烈市场竞争的企业必须面对的课题。 联想的“全面客户导向”战略，面对面地与客户交流，为客户量身定做服务、方案和产品，即为客户提供一整套市场链服务，在市场上已初显成效，联想是怎样去做的呢？就此，记者采访了联想商用市场部总经理张晖。 How to adapt to the ever-changing market to meet the growing individual needs of customers, a real understanding of customers, providing more personalized products, not only the IT vendors need to solve the problem, but also other companies in the fierce market competition must face the issue . Lenovo's “comprehensive customer-oriented” strategy, face to face with customers, tailor-made services for customers, programs and products that provide customers with a complete set of market chain services in the market has begun to bear fruit, Lenovo is how to do What? In this connection, the reporter interviewed Zhang Hui, general manager of Lenovo's commercial market.