质量方针是实验室总的质量宗旨和质量方向,质量目标是实验室在质量方面追求的目的。制定质量方针和目标必须严格执行国家有关法律法规、相关规程和技术规范,保证检定、校准和检测出具的数据符合规范的要求;必须坚持以客户为中心,保护客户利益,为客户保密,满足不同客户的需求。文章通过对质量方针和质量目标概念的阐述,两者关系的理解以及建立质量方针和质量目标的原则、目的和意义,提出了实验室如何制定质量方针,并通过质量目标行之有效地贯彻执行该方针。 Quality policy is the total laboratory quality objectives and quality direction, the quality goal is to pursue the purpose of the laboratory quality. The quality guidelines and objectives must be strictly implemented The relevant state laws and regulations, the relevant rules and technical specifications shall be implemented to ensure that the data produced by the verification, calibration and testing comply with the requirements of the code. Customer-centric protection of the interests of clients and the confidentiality of clients must be met Customer demand. Through the elaboration of the concept of quality policy and the concept of quality goal, the understanding of the relationship between the two, and the principle, purpose and significance of establishing the quality policy and quality goal, the article puts forward how the laboratory formulates the quality policy and carries it out effectively through the quality goal The policy.