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读了黄越先生的《与秘书话“情商”》(见《秘书之友》1999年第5期)一文,我觉得作为秘书素质修养的话题是富有新意的.黄文对“情商”的由来及其作用,不仅作了明确的简介,而且还联系秘书生活实际作了具体的阐发.不过我觉得“情商”是舶来品,它的学术价值如何,恐怕不是三言两语所能穷源竟委的.故本文“借题发挥”,也谈点看法.一、“情商”的基本含义“情商”是情绪商数的简写,由“情绪智力”所派生.90年代初,美国耶鲁大学的彼得·萨洛韦和纽罕布什大学的约翰·迈耶首先提出“情绪智力”(emotional intelligence)这个概念.接着美国科普作家
I read the article entitled “Secretary of the Secretary EQ” (see Friends of the Secretary, No. 5, 1999) of Mr. Huang Yue’s article, and I think it is innovative to talk about the quality of secretary education. And its role, not only made a clear profile, but also contact the secretary made a concrete analysis of the actual life, but I think “EQ” is exotic, its academic value, I am afraid it is not a few words can be poor source actually appointed. First, the “emotional quotient” of the basic meaning of “emotional quotient” is a shorthand for emotional quotient derived from the “emotional intelligence.” In the early 90s, the United States Yale University, Peter Salowitz and John Meyer of the University of New Hampshire first proposed the concept of “emotional intelligence.” Then the American science writer