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以CMM(capabilitymaturitymodel)的部分关键过程域为例,对电信业务支撑系统软件质量管理中需要重点注意的环节进行讨论。针对目前的现状,提出了一些提高电信业务支撑系统软件质量的思路和方法,并对电信业务支撑系统开发过程中软件质量控制的具体思路和方法进行了探讨,以期有效提高业务支撑系统的软件质量,为市场营销、经营管理提供更有力的支撑。
Taking some key process areas of CMM (capabilitymaturitymodel) as an example, the key points needing attention in software quality management of telecom service support system are discussed. According to the current situation, some ideas and methods to improve the software quality of telecom business support system are put forward, and the specific ideas and methods of software quality control in telecom business support system development are discussed in order to effectively improve the software quality of the business support system , For marketing, management and provide more support.