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全面质量管理由虚华型转向实效型这个命题,是我们在综合分析全国邮电部门推行全面质量管理现状的基础上提出来的。这是摆在我们面前急待解决的事关质量管理发展前途的一个大问题。一、虚化型质量管理的主要表现全面质量管理的深化和发展,促进了企业素质的提高。对这一作用必须给予充分肯定。但是许多方面还不令人满意,还存在一些问题,呈现一种虚华型。其主要表现是:(1) 开展的质量教育,未根据不同层次的对象所确定内容,学用不能紧密结合。(2) 建立的小组,有相当一部分未按程序进
The proposition that total quality management is transformed from a virtual-type to a real-effect type is based on a comprehensive analysis of the status quo of the implementation of total quality management by the national post and telecommunications department. This is a big issue that has to be solved urgently before us and is related to the future of quality management development. I. Main performance of virtual quality management The deepening and development of total quality management has promoted the improvement of corporate quality. This role must be fully affirmed. However, many aspects are still unsatisfactory. There are still some problems and a kind of illusion. Its main performance is: (1) The quality education carried out has not been determined according to the objects of different levels, and learning can not be closely combined. (2) A substantial portion of the team established did not follow the procedure