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目的:探讨关键事件分析法在保证病人安全用药中的作用。方法:随机选取我院2015年-2017年7月所有科室中接受治疗的168例患者,随机分为观察组和对照组。对照组采用常规方法;观察组采用关键事件分析法确保病人安全用药。结果:药物不良事件发生率明显降低;护理缺点、护理投诉、护理纠纷比较,观察组治疗总比率为9.52%低于对照组36.90%。结论:关键事件分析法的运用,使得护士安全防范意识提高,病人安全得到保障,差错事故发生减少,使得护理服务质量提高。
Objective: To explore the role of critical incident analysis in ensuring patient safety. Methods: A total of 168 patients treated in our department from 2015 to July 2017 in our hospital were randomly divided into observation group and control group. Control group using conventional methods; observation group using the key event analysis to ensure patient safe medication. Results: The incidence of adverse drug events was significantly reduced. The shortcomings of nursing care, nursing complaints and nursing disputes were observed. The total treatment rate in the observation group was 9.52% lower than that in the control group (36.90%). Conclusion: The application of the key event analysis method can improve the nurses’ awareness of safety precautions, ensure the safety of patients and reduce the number of error accidents, and improve the quality of nursing services.