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ACA—Ⅲ型是在ZHP—Ⅰ及Ⅱ型的基础上,参照、综合国内同类机型发展起来的一套全新的、功能较为齐全的排队机.它特别适用于邮电的特种服务中心、BB机传呼中心、机场及火车站的电话查询及订票中心等话务量大的场合.ACA—Ⅲ型排队机采用先呼入先应答及所有话务员对入中继全利用度的办法,对多中继的呼入进行排队,等待话务员应答,打破长期以来落后的特服呼叫应答方式,均衡了话务分配,提高了中继利用度,基本上解决了呼入中断多,呼入话务量大而话务员少所引起的个别
ACA-Ⅲ is based on the ZHP-Ⅰ and Ⅱ type, with reference to the domestic similar models developed a new set of more complete functions of the queuing machine. It is particularly suitable for Posts and Telecommunications special service center, BB machine Call centers, airport and railway station telephone inquiries and booking centers and other large traffic occasions.ACA-Ⅲ-type queuing machine first call first answer and all attendants to the full utilization of the relay approach to the multi-medium Following incoming call queuing, waiting for the operator to answer, breaking the long-standing special service call answering mode, balanced traffic distribution, improve the utilization of the relay, basically solved the incoming call interruption, the incoming call traffic is large The attendant less caused by the individual