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本文简述图书馆绩效评估国际标准的产生,论述ISO11620:2008体系结构、绩效指标,分析了其体系特点,并从更新理念、构建绩效指标体系、建立绩效评估机制三方面提出公共图书馆开展绩效评估的思考。
This article briefly introduces the generation of international standards for library performance evaluation, discusses the structure and performance indicators of ISO11620: 2008, analyzes the characteristics of the system, and proposes the performance of public libraries in terms of updating concepts, constructing performance index system and establishing performance evaluation mechanism Assessment of thinking.