随着质量管理理念和方法的不断成熟和完善,目前质量管理发展已进入综合质量管理的新阶段。“零缺陷”作为综合质量管理的重要组成部分,在我国正不断被接受和发展,越来越多的企业开始以它为核心开展质量管理和企业文化建设。文章对“零缺陷”应用实践进行研究,分析它对企业原有管理方式的影响,探索“零缺陷”管理优化的方法。 With the continuous improvement and maturity of quality management philosophy and methods, the current development of quality management has entered a new stage of integrated quality management. As an important part of integrated quality management, “zero defect” is being accepted and developed continuously in our country. More and more enterprises begin to take it as the core to carry out quality management and corporate culture construction. The article studies the application of “zero defect”, analyzes its influence on the original management mode of the enterprise, and explores the method of “zero defect” management optimization.