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首都医科大学宣武医院根据医院专家门诊供需现状,对专家门诊实施层级就诊的管理模式。介绍了层级就诊的概念、目的和适用范围,并从申请、审批和备案、建立管理“链”和层级就诊流程、实名制层级就诊预约登记、分时段就诊、监测专家出诊率、反馈意见建议、宣传和培训等方面阐述了层级就诊的管理措施。提出合理利用现有专家资源,发挥各学科优势;最大程度满足广大群众就医需求,缓解专家门诊供需矛盾;转变医患双方观念,使门诊医疗活动更加文明有序。
Xuanwu Hospital, Capital Medical University, according to the status of supply and demand of hospital experts outpatient clinic implementation of the level of outpatient management model. This paper introduces the concept, purpose and application scope of Hierarchical Visit, and from the application, examination and approval and record-keeping, establishes the process of “Chain” and level visits, visits booking at real name level, visits at different times, monitors visits of experts, , Publicity and training and other aspects of the management of the level of treatment. It is proposed to make rational use of the resources of existing specialists so as to give full play to the advantages of all disciplines; to meet the needs of the general public for medical treatment to the greatest extent; to alleviate the contradiction between supply and demand of experts; and to change the concept of doctors and patients to make the out-patient medical activities more civilized and orderly.