489次列车12日下午2时38分从武昌南站开出,到达阳新时,晚点50分钟。列车进站后,站台上的工作人员发现该车已严重超员,而此时站台上仍有500多人在候车,便没让列车上工作人员打开车门放旅客上车。工作人员一面承诺全额退票,一面用广播劝阻旅客不要强行上行。但仍有不少旅客撬开车窗或砸破玻 489th train left Wuchang South Station at 2:38 pm on the 12th, arrived in Yangxin, late 50 minutes. After the train pit stops, the staff on the platform found that the car has seriously overcrowded. However, there are still more than 500 people waiting on the platform at this time, and the staff on the train did not open the door and put the passengers on the train. Staff promised a full refund, while using radio to discourage travelers not to force upward. But there are still many passengers pry open the window or broken glass