这并非是一则虚构的故事,而是一个实实在在的事例。小王是一家百货商店的服务员,他,年轻气盛,脾气倔犟,服务态度很差劲,经常有顾客投诉。领导几次三番苦口婆心和他谈心,小王不服气,还反唇相讥:“你高高在上,不了解下面情况。现在的顾客多难弄啊?!来投诉的,都是一些刁民,其他那么多顾客怎么不来投 This is not a fictional story, but a real one. Wang is a department store clerk, he, young, full of temper, bad attitude, often customer complaints. Leadership several times earnestly talked to him, Wang reluctantly, but also retorted: ”You are superior, do not understand the following situation. Now customers more difficult to get ah! Complaints to come, are some trickery, so many other customers why not To vote