论文部分内容阅读
文献传递中申请未满足的原因主要有读者主动中止和文献传递馆员无法提供读者所指定的文献两大类。读者中止文献传递通常是受到时间和费用的影响,文献传递馆员无法提供读者指定的文献则受到文献馆员业务水平、馆藏地、读者提供的申请信息的影响。当前部分学者主要从资源建设、系统完善和馆员培养三个方面给出了一些建议以提高文献传递的满足率,此外我们还可以从工作任务的分配、基本流程的制定、有效的知识共享机制三个方面进行探讨。
There are two main reasons why the application is not satisfied in the document delivery: the reader suspends the activity and the document transfer librarian can not provide the document specified by the reader. The reader suspends the document delivery is usually subject to the impact of time and cost, document delivery librarian can not provide readers with the specified document by the librarian business level, collection, the reader to provide the application information. At present, some scholars give some suggestions to improve the satisfaction rate of document delivery from the aspects of resource construction, system improvement and librarian training. In addition, we can also make suggestions from the distribution of tasks, the establishment of basic processes, the effective knowledge sharing mechanism Three aspects to explore.