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服务业经营者常利用不公平格式条款致消费者权益受损,宁波市运输业、餐饮酒店业、旅游、医疗等服务业即存在很多典型不公平格式条款。该市在将加快服务业发展作为其转变经济增长方式、完善提升城市功能重要途径之时,须正视各类服务业已成不公平格式条款问题频现之重灾区这一现实,可考虑通过加强地方立法来遏制此问题之蔓延,进而规范该市服务业经营行为与交易秩序,促进该市服务业经济之发展与民众生活品质之提升。
Service operators often use the unfair terms and conditions to the detriment of the rights and interests of consumers. There are many typical unfair terms in the transportation, catering, hospitality, tourism and medical service industries in Ningbo. When accelerating the development of the service industry as an important way to transform the mode of economic growth and improve the function of urban areas, the city must face up to the reality that the service industries have become hardest hit by the unfair format clauses. Legislation to curb the spread of this issue, and then regulate the city’s service business operations and transaction order to promote the city’s economic development of service industries and improve the quality of public life.