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（一）信访工作连接两头： 一头接近群众，是 群众最容易进的门，最敢说话的地方，各种善意的批评和建议通过信访渠道，汇集到信访工作部门；一头接近领导,可以及时、真实地反映群众的意见和要求，通过分析、综合，提出解决问题的对策、建议。因此，从这个意义上讲，搞好
(1) Letters and Visits Work connects two ends: one is close to the masses and is the most accessible door to the masses. The most courageous place to speak. All kinds of goodwill criticisms and suggestions are collected through letter and visit channels and collected in letters and visits to the work departments. One can approach leaders in a timely manner, Realistically reflect the opinions and demands of the masses, through analysis, synthesis, put forward solutions to problems and suggestions. Therefore, in this sense, do a good job