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电的使用给人类世界带来了巨大的改变,它极大地解放了人类的生产力,使生产方式发生了重大变革。人们的生产生活都无法离开电,没有了电,一切设备都会陷入瘫痪。在我国,供电企业承担着供电的职能,与人们的生活密切相关。但如今的一些供电企业,在客户服务方面存在着一些需要改进的问题。
The use of electricity has brought tremendous changes to the human world. It has greatly liberated human productivity and has brought about major changes in the mode of production. People’s production and life are unable to leave the electricity, no electricity, all equipment will be paralyzed. In our country, the power supply enterprises bear the power supply function and are closely related to the people’s life. However, some power supply enterprises nowadays have some problems in customer service that need improvement.