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2014年6月5日,四川大学华西医院医院管理研究所与复旦大学医院管理研究所在成都总府皇冠假日酒店联合举办了2014中美医院院长管理论坛“服务流程与员工激励”。四川大学华西医院黄勇副书记、医院管理研究所石应康所长、郑尚维副所长等十余人参会,石应康所长以医院流程改进发表了演讲并主持了医院文化与绩效的分论坛。本次论坛邀请到来自大洋彼岸的全美最佳医院之一的百斯特医院管理团队及30余位中国医院院长,就创造员工满意的文化、创造客户满意的服务、员工绩效与流程改进等方面,展开中美医院管理理念、实践的交流和碰撞。美
On June 5, 2014, the Institute of Hospital Management, West China Hospital, Sichuan University and the Institute of Hospital Management, Fudan University jointly organized the 2014 Sino-US Hospital Dean Forum “Service Process and Employee Incentives” at the Crowne Plaza Chengdu. Huang Yong, deputy secretary of West China Hospital of Sichuan University, director of Institute of Hospital Management Shi Yingkang, Zheng Shangwei, deputy director of more than 10 participants, director Shi Yingkang hospital process improvement made a speech and presided over the hospital culture and performance of the sub forum. This forum invites the management team of Benstar Hospital, one of the best hospitals in the United States across the ocean, and more than 30 Chinese hospital dean to create a culture of employee satisfaction, create customer satisfaction service, staff performance and process improvement, etc. Aspects, the Sino-US hospital management concept, the exchange of practice and collision. nice