复信回访工作是信访工作的重要环节。做好复信回访工作是贯彻全心全意为人民服务宗旨,密切党同人民群众联系,树立党政机关良好形象,不断提高信访工作质量的需要。在提高认识的基础上,还必须掌握复信回访的正确方法,一般说来,在复信回访中可采用以下几种方法:(一)有求必应式。主要用于解决那些合情合理合法且又比较紧急的求决类信访。接到此类信访,问明情况后,应立即采取妥善措施,迅速回复解决的办法及时限。 Reply letter visit work is an important part of the petition. Doing a good job of responding to the reply letter is the need of implementing the principle of serving the people wholeheartedly, keeping in close contact with the people and the party, establishing a good image of party and government organs, and continuously improving the quality of letters and visits. On the basis of raising awareness, we must also grasp the correct method of responding to the reply letter. Generally speaking, the following methods can be used in the reply letter: (1) There is a need to be responsive. Mainly used to solve those legitimate, legitimate and urgent appeal petitions. After receiving such letters and visits and asking about the situation, prompt and appropriate measures should be taken to promptly reply to the solution and time limit.