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随着电子商务与移动支付的发展,一种新兴的电子商务模式——O2O模式正在改变着人们的“打车”方式。滴滴打车、快的打车等一大批打车类手机软件的出现,大大改善了“打车难”和“空载率高”等问题。但同时引发了出租车市场的不规范,也引发了人们的诸多争议。规范打车行业标准、提高服务质量、扩大服务范围、为更多的民众服务将成为下一阶段打车软件市场发展的主线。本文介绍了中国打车软件的发展过程,分析了其发展中存在的问题,提出了解决问题的设想,并对打车软件的发展趋势进行分析。
With the development of e-commerce and mobile payment, a new e-commerce mode - O2O mode is changing people “taxi ” way. A drop of taxi, fast taxi and a large number of taxi phone software category has greatly improved the “taxi difficult” and “empty rate” and other issues. But at the same time caused the taxi market is not standardized, also triggered many controversies. Standardize taxi industry standards, improve service quality, expand the scope of services for more public services will be the next phase of taxi software market development main line. This paper introduces the development process of Chinese taxi software, analyzes the problems in its development, puts forward the tentative plan to solve the problem, and analyzes the development trend of taxi software.