邮政物流业务是邮政新的业务增长点，业务前景十分广阔。面对物流业务激烈的市场竞争环境，邮政企业要保持不败之地，必须掌握若干具有竞争优势的资源。邮政百年经营长期积累形成的遍及城乡的邮政网点和丰富翔实的客户资料，无疑是邮政物流业务最大的竞争优势。客户资源是企业 Post logistics business is postal new business growth point, the business prospects are very broad. Faced with the fierce market competition environment of logistics business, the postal enterprises must keep a certain number of resources with competitive advantages in order to remain invincible. The long-term accumulation of the postal service’s long-term accumulation of postal outlets throughout the urban and rural areas and rich and informative customer information is undoubtedly the biggest competitive advantage of the postal logistics business. Customer resource is business