在促进知识经济发展,实施科教兴国战略的过程中,博物馆资料部门的服务内容和服务方式都将发生新的变化。读者服务工作是资料工作中最重要的工作,如何进一步提高服务工作水平,最大限度地满足读者需求,建设数字博物馆,完成博物馆的信息化建设,是21世纪博物馆资料室面临的重要任务之一。数字博物馆具体来说就是采用国际互联网与单位内部信息网络构架,将传统的博物馆的业务工作与计算机网络上的数字博物馆的活动有机的、紧密的结合起来,来构筑博物馆大环境所必要的 In the process of promoting the development of knowledge economy and implementing the strategy of rejuvenating our country through science and education, new changes will take place in the service contents and service methods of museum materials departments. Readers’ service is the most important task in the information work. How to further improve the level of service, to meet the needs of readers to the maximum extent, to build a digital museum and to complete the information construction of the museum is one of the important tasks facing the museum’s reference room in the 21st century. Specifically, the digital museum uses the Internet and the internal information network structure of the unit to combine the traditional work of the museum with the activities of the digital museum on the computer network organically and closely to construct the necessary museum environment