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身着整洁朴素的工装,言语间脸上挂着明朗的笑容,在银行的柜台里,一眼望去都是这样的年轻人,他们在生活中普普通通,工作中快乐忙碌。刘娟就是这成千上万年轻人中的一位,你甚至看不出她有任何特别的地方。初次见到刘娟,是在年初青岛市参加精神文明建设巡礼活动的现场。因优质的服务,她荣获了2014年青岛市十佳“文明服务明星”称号,荣誉的背后是她勤学苦练与不断的思索钻研。刘娟来自基层银行服务窗口,微笑站立迎送、双手递接、刷卡、敲击键盘、验钞、请
Dressed in neat and simple tooling, with a clear smile on his face. At the bank counter, they looked at all the young people who were ordinary in their lives and happily at work. Liu Juan is one of thousands of young people, you can not even see she has any special place. Liu Juan met for the first time, is the beginning of Qingdao City to participate in the spiritual civilization construction tour site. Because of her high quality service, she won the title of “Top Ten Civilized Service Stars” in 2014 in Qingdao City. Behind her honor is her diligent training and constant thinking. Liu Juan from the grassroots banking services window, smile standing welcome to send, hands pick up, credit card, percussion keyboard, Yanchao please