近年来各地陆续启用的形式多样的市长热线电话,是疏通和拓宽信访渠道、加强和改进信访工作的有效途径.但目前有些同志对市长热线电话的重要作用尚缺乏清醒的认识和足够的重视,因此总结经验、深化认识就成为我们继续做好市长热线电话工作的当务之急.一、深化认识看“三势”认识是行动的先导.要抓好市长热线电话工作,必须先从三个方面认清其在信访工作中的重要地位和作用. In recent years, a variety of mayor hotlines in various places have been put into use one after another, which is an effective way to clear up and widen the channels of letters and visits and enhance and improve petitions. However, some comrades still lack a clear understanding of the important role of the mayor’s hotlines and enough Therefore, to sum up our experience and deepen our understanding, it is imperative for us to continue to do the work of the mayor’s hotline: First, to deepen our understanding of the “three potential” understanding is the precursor to action. To grasp the work of the mayor’s hotline, On the one hand, they recognize their important position and role in petition work.