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介绍了网络故障管理的基本功能与方法，并针对故障管理过程中面临的问题与困难，在同已有技术相比较的基础上，引入多种人工智能技术来实现复杂的故障管理。同时，考虑到网络的分布性、动态性，提出了将智能Agent技术与故障诊断技术相结合，实现分布式基于智能Agent的网络故障管理。
The basic functions and methods of network fault management are introduced. According to the problems and difficulties in the fault management process, a variety of artificial intelligence technologies are introduced to realize the complex fault management based on the comparison with the existing technologies. At the same time, taking into account the distribution and dynamic of the network, this paper proposes combining intelligent Agent technology with fault diagnosis technology to realize distributed intelligent fault-based network management.