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目的:采用品管圈方法降低药房易混淆药品差错率。方法:我院药房采用品管圈方法,运用品管圈质量管理常用手法和工具,对活动改善前后的易混淆药品差错数据进行相应的评价和比较。结果:与活动改善前比较,每周期平均次数减幅较明显,由改善前的23.5件/周下降到改善后的8.625件/周,明显低于目标值13.5件/周,活动后目标达标率为148.75%,进步率(每周期平均次数减幅)为63.3%。结论:品管圈活动可以有效降低药房易混淆药品差错率。
OBJECTIVE: To reduce the error rate of drugs confusing in pharmacies by using QC method. Methods: The pharmacy of our hospital adopted the method of quality control circle. By using common methods and tools of quality control of quality control circle, the error data of confusable drugs before and after the activity improvement were appraised and compared. Results: Compared with that before the activity was improved, the average number of decrease per cycle was more obvious, from 23.5 / week before improvement to 8.625 / week after improvement, which was significantly lower than the target value of 13.5 pieces / week. The target compliance rate At 148.75%. The improvement rate (average decrease per cycle) was 63.3%. Conclusion: QC activities can effectively reduce the pharmacy error rate confusing drugs.