政务服务坚持问题导向,强调倾听社会特别是企业的声音,通过对政府部门提供服务过程中存在问题的搜集、分析和反馈,促使政府部门不断转变作风。近年来,昆明市坚持“便民高效、规范服务”的宗旨,以依法行政为根本,以制度创新为动力,以优化服务为目标,充分发挥“一局三中心”大政务平台优势,以“第三方评价政务服务、公共资源互联网+新模式、中心服务内涵拓展”工作为重点,持续推进“放管服”改革,不断提升政务服务质 Government affairs adhere to the problem-oriented, emphasizing listening to the voice of society, especially enterprises, through the government departments to provide services in the process of collecting, analyzing and feedback, prompting government departments continue to change their style. In recent years, Kunming adhere to the “convenient and efficient service to regulate” the purpose of the basic administration according to law, to institutional innovation as the driving force to optimize the service as the goal, give full play to the “one office three centers,” the advantages of a large government platform , With “third party evaluation of government services, public resources, Internet + new model, the center of service content to expand ” work as the focus, continue to promote “management ” reform, and continuously improve the quality of government services