本文通过对全国流浪未成年人群体情况的综述和对杭州市流浪未成年人救助保护中心学员基本情况的调查,重点分析了他们的文化知识结构以及他们对文化知识不同层次的需求,探讨了公共图书馆界如何在“普遍均等”服务理念下,采取有效方式保障他们的图书馆权利,并阐述了杭州图书馆和杭州少年儿童图书馆在这方面的有益探索以及对公共图书馆开展此项业务模式的建议。 Based on the survey of the groups of wandering minors in China and the investigation of the basic situation of the trainees in Hangzhou, the focus is on analyzing their cultural knowledge structure and their needs for different levels of cultural knowledge, Under the “Universal Equalization” service philosophy, the library community took effective measures to protect their library rights and elaborated on the beneficial exploration of Hangzhou Library and Hangzhou Children’s Library in this respect and carried out this work in public libraries Advice on business models.