在日趋激烈的竞争环境下,中国铁路传统的管理模式、运行机制和经营理念等因素制约了铁路快运战略资源优势的发挥,铁路快运的业务资源、管理体制和组织运作等关键要素之间难以整合成一个高效的运行系统。小件货物快运质量普 In the increasingly fierce competition environment, the traditional management mode, operation mechanism and management concept of China’s railway restrict the exertion of strategic advantages of railway express resources. It is difficult to integrate the key elements such as business resources, management system and operation of the railway express. Into a highly efficient operating system. Small pieces of goods Express Quality