前几天,张女士打来电话说,她最近在医院正常分娩,医药费竟达8000多元。而院方也未有明确的答复,有些费用他们也说不清楚,为此张女士有一种被欺骗的感觉。其实,医患之间应该是平等的,医患之间只有相互理解、信任,才能建立起和谐的医患关系。然而,现实生活中,医生告知不到位,医院收费不够透明,患者期望值过高,医患不和谐等都会导致信任危机。 A few days ago, Ms. Zhang called and said that she had recently given birth at the hospital and her medical expenses amounted to more than 8,000 yuan. The hospital also did not have a clear reply. Some of the costs were unclear to them. For this reason, Ms. Zhang had a feeling of being deceived. In fact, doctors and patients should be equal. Only mutual understanding and trust between doctors and patients can establish a harmonious doctor-patient relationship. However, in real life, doctors are not informed, hospital fees are not transparent enough, patients’ expectations are too high, and doctors and patients are inconsistent, which can lead to a crisis of confidence.