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在口腔科临床工作中,由于较特殊的工作方法,患者对口腔诊治的误解等,构成了就诊患者十分复杂的心理活动。我科通过有时甚至能成为口腔治疗成败的关键。1981年以来,我科在门诊工作中,在考虑生物学的病因、病理的同时,注意到了心理社会因素的作用。即把患者可能存在的对牙科治疗的误解及进入诊室后我们所观察到的情绪障碍,以及他们的生理疾患当作一个接受治疗的整体。实践证明:这种心理一生理综合治疗手段对消除患者的就诊焦虑情绪、提高医疗质量、改善医患关系,甚至改变社会对牙科治疗的误解,能起很大的作用。
In stomatology clinical work, due to the special work methods, patient misunderstanding of oral diagnosis and treatment, etc., constitute a very complex psychological activities of patients. My department sometimes can even become the key to the success of oral treatment. Since 1981, our department has taken note of the role of psychosocial factors in outpatient work while considering the causes and pathologies of biology. That the patient may exist misunderstanding of dental treatment and into the office after the emotional disturbance we observe, and their physiological disorders as a treatment of the whole. Practice has proved that this kind of psychological and physiological comprehensive treatment can have a great effect on eliminating the patient’s anxiety on medical visit, improving medical quality, improving doctor-patient relationship and even changing society’s misunderstanding of dental treatment.