企业非正式组织是西方管理学原理中的一个重要概念。美国行为科学家乔治·埃尔顿·梅约早在《工业文明人中的问题》中指出:“企业中除了正式组织之外,还存在着非正式组织,这种非正式组织是企业成员在共同工作过程中,由于具有共同的社会感情而形成的非正式团体。这种无形组织有他特殊的感情、规范和倾向,左右着成员的行为。”这一理论一经提出,便在企业管理界产生了巨大影响。医院管理学在汲取其理论精髓 Corporate informal organization is an important concept in western management theory. George Elton Mayo, an American behavioral scientist, pointed out early in the question “Among Civilizations in Civilization:” In addition to formal organizations, there are also informal organizations that are members of enterprises Work together, because of the common social feelings formed by the informal group of such an invisible organization has his special feelings, norms and tendencies, the behavior of members around. “” Once the theory put forward in business management The community has had a huge impact. Hospital management draws on the essence of its theory