论文部分内容阅读
根据中国质协关于做好2015年全国实施用户满意工程推进工作和实施用户满意工程先进单位推荐工作的通知精神,以及上海市质协的相关要求,围绕服务上海“四个中心”和自贸区建设,市质协用户委员会统一部署了以“关注用户服务管理,助力企业提质增效”为主题,以先进制造业、现代服务业和战略型新兴产业为推进重点的2015年上海市实施用户满意工程推进工作。市质协用户委员会在各行业主管部门、行业协会、各区县、行业质量协会的支持下,积极组织企业开展全方位追求用户满意的活动,在企业自
According to the notice of the China Association for Quality Control on doing well the work of promoting the construction of customer satisfaction projects nationwide and implementing the recommendation of advanced units of customer satisfaction projects in 2015 and the relevant requirements of the Shanghai Association for Quality Assurance, Trade Zone Construction, Municipal Quality Assurance User Committee unified deployment of “focus on customer service management, help enterprises improve quality and efficiency” as the theme to advanced manufacturing, modern service industry and strategic emerging industries to promote the focus of 2015 Shanghai implementation of customer satisfaction project to promote work. With the support of various industry authorities, trade associations, districts and counties and industry quality associations, the Municipal Quality Assurance User Committee actively organizes enterprises to carry out all-round pursuit of customer satisfaction activities in the enterprise self