医疗卫生服务是政府为公民提供的公共服务,关系到每个公民的健康。近年来,公众对于医疗服务的需求在不断增加。但是同时,因为医患间沟通的信息不对称性等原因导致的医患矛盾也在日益严重。所以,公立医院的医疗服务质量也要不断地升级。在提供医疗卫生服务上,政府运用了多种政策手段, Health care services are public services provided by the government to citizens and affect the health of every citizen. In recent years, there has been a growing public demand for medical services. However, at the same time, the contradiction between doctors and patients is also aggravating because of the information asymmetry between doctors and patients. Therefore, the quality of medical services in public hospitals should also be constantly upgraded. In providing medical and health services, the government uses a variety of policy measures,