本文认为参考咨询的核心精神即个性化服务的人文主义精神,论证了这种精神对我国当代图书馆具有现实意义,并指出参考咨询“泛化”变革的途径即服务对象、分布地点、提供文献的泛化。 This paper argues that the core of reference counseling, that is, the humanistic spirit of personalized service, demonstrates that this spirit is of practical significance to contemporary Chinese libraries and points out the ways of “generalization” of reference counseling to change, that is, service targets, distribution locations and provision of literature Generalization.