不管是否经过有意的设计,你的组织总有一套价值观和一种文化。虽然许多组织已经存在了很久,他们的文化仍停留在“一把手文化”的阶段。年轻的公司不太考虑文化,因为顾客或股东已经让他们忙得不可开交。当公司存在的时间越来越长,创始人退休或离逝的时候,公司就会更多地审视自己,希望他们起初所赖以成功的那些价值观仍然没有褪色。能够成功做到这一点的公司少之又少,西南航空(Southwest Airlines) Whether consciously designed or not, your organization always has a set of values ​​and a culture. Although many organizations have existed for a long time, their culture is still stuck in the stage of “top culture”. Young companies do not think much about culture because customers or shareholders have made them too busy. As companies survive longer and founders retire or die, companies look more at themselves and hope that the values ​​they initially relied on have not faded. There are very few companies that can successfully do this, Southwest Airlines