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互联网和知识经济的兴起,给具有悠久历史的图书情报工作带来了极大的挑战。信息过剩而知识稀缺正成为今日图书情报部门之最真实写照。图书情报部门通过开展竞争情报工作,推动业务升级,已是大势所趋。为此,本文以加拿大科技信息研究、万方、西信、上海科技情报所和宝钢科技情报所等为代表的一批图书情报机构,在提供竞争情报服务方面的典型案例为研究切入点,探讨了图书情报部门提供竞争情报服务的几种模式以及为应对业务升级要做的准备。
The rise of the Internet and the knowledge-based economy have brought great challenges to the library and information work with a long history. Excess information and scarcity of knowledge are becoming the most true portrayal of today’s library intelligence services. It is the trend of the times for the library and intelligence service to promote business upgrades through carrying out competitive intelligence work. To this end, this paper takes Canadian science and technology information research, Wanfang, Xixin, Shanghai science and technology intelligence and Baosteel scientific intelligence as a representative of a number of library intelligence agencies in the provision of competitive intelligence services typical cases for the study of entry points to explore Several modes for providing intelligence services for the library and intelligence service and the preparations to be made to deal with the business upgrade.