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信访工作是人大及其常委会依法履行监督职能、维护群众合法权益的重要渠道。201 1年省人大常委会信访办始终坚持“三个服务”和“三有推定”理念,即努力为法治湖南建设服务、为常委会依法履行监督职权服务、为维护人民群众合法权益服务,对上访者有理推定、对责任单位有过推定、对信访问题有解推定,着力加强信访工作。
The petition work is an important channel for the NPC and its standing committees to perform their oversight functions and safeguard the legitimate rights and interests of the masses according to law. The Standing Committee of the Provincial People’s Congress Letters and Calls Office always adheres to the concept of “three services” and “three presumptions”, that is, it endeavors to serve the construction of law and order in Hunan and serves as the standing committee to perform its oversight functions according to law. In order to safeguard the lawful rights of the people, Equity services, the presumptive presumption of petitioners, responsible units have been presumptive, there is a presumed presumption of letters and visits, efforts to strengthen petition work.